Is Butternut Box raw or cooked?

It’s lightly cooked (not raw). Butternut Box meals are gently cooked at low temperatures (steamed) to kill bacteria but preserve nutrients, then frozen. They are technically wet food, but far less processed than canned food.

Do vets recommend Butternut Box?

Many vets approve of fresh diets like Butternut Box, especially for dogs with sensitivities. Butternut Box has veterinary nutritionists on its team and each recipe is vet-approved to meet nutritional standards. (Always consult with your own vet if your dog has specific health conditions.)

Can puppies eat Butternut Box?

Yes. Butternut Box is formulated for 'all life stages,' meaning it’s safe for puppies. They even adjust the portion size for puppies in your plan. Introduce it gradually and follow the portion guidance provided.

How do I transition my dog to Butternut Box?

Over about 7–10 days. Start by mixing a small amount of Butternut Box with your dog’s current food, and increase the proportion each day. Butternut Box includes a transition guide in your first box to help avoid tummy upsets. Slow transition is key since it’s richer than kibble.

What if my dog doesn’t like the food?

Butternut offers many recipes – if your dog turns up their nose at one flavour, try another protein. According to the company, if your pup truly won’t eat it, you can contact their customer service for advice or a refund. Refusals are rare because the food is very palatable to most dogs.

How long can I keep Butternut Box meals?

In the freezer, meals keep for several months. In the fridge, once defrosted, a pouch stays fresh for 5–7 days. Always serve it fresh (you can warm it to room temp, but don’t cook it further).

How does delivery work if I’m not home?

Butternut Box is delivered in insulated packaging that keeps the food frozen for hours. No signature is required, so the box can be left at your door. The food should still be frozen (or fridge-cold) when you return, as long as it’s the same day.

How do you cancel Butternut Box?

You can cancel your Butternut Box subscription anytime through your online account. Log in, go to 'Subscription,' and select 'Cancel Plan.' Be sure to cancel before the next box is prepared to avoid charges.

Where can I buy Butternut Box Dog Food?

Butternut Box is only available online through butternutbox.com. This allows them to personalise meals and deliver fresh food directly to your door.

How do you defrost Butternut Box?

Move a pouch from the freezer to the fridge 24 hours before use. You can also place it in cool water for faster defrosting. Never microwave or refreeze once thawed.

How long does Butternut Box last once opened?

Once opened, a pouch should be used within 5–7 days and kept refrigerated. Always check freshness before serving.

Butternut Box Dog Food Review (2025): Honest, Vet-Informed & Owner-Tested

We Walk Woofs
Apr 22
3 min read

What Is Butternut Box?

How Does Butternut Box Work?

Our Experience Testing Butternut Box

Butternut Box Ingredients and Recipes

Health Benefits We Observed Pros and Cons of Butternut Box How Much Does Butternut Box Cost? Butternut Box Customer Reviews & Ratings

Butternut Box vs Other Dog Food Options

Tips for Getting the Most Out of Butternut Box Final Verdict – Is Butternut Box Worth It? Conclusion

FAQs About Butternut Box

Q: Is Butternut Box raw or cooked? A: It’s lightly cooked (not raw). Butternut Box meals are gently cooked at low temperatures (steamed) to kill bacteria but preserve nutrients, then frozen. They are technically wet food, but far less processed than canned food
Q: Do vets recommend Butternut Box? A: Many vets approve of fresh diets like Butternut Box, especially for dogs with sensitivities. Butternut Box has veterinary nutritionists on its team and each recipe is vet-approved to meet nutritional standards. (Always consult with your own vet if your dog has specific health conditions, though.)
Q: Can puppies eat Butternut Box? A: Yes. Butternut Box is formulated for “all life stages,” meaning it’s safe for puppies (and they even adjust the portion size for puppies in your plan). Many puppy owners use it to give their young dogs a great start. Introduce it gradually and follow the portion guidance provided.
Q: How do I transition my dog to Butternut Box? A: Over about 7–10 days. Start by mixing a small amount of Butternut Box with your dog’s current food, and increase the proportion each day. Butternut Box includes a transition guide in your first boxbutternutbox.com to help avoid any tummy upsets. Slow transition is key since it’s richer than kibble.
Q: What if my dog doesn’t like the food? A: Butternut offers many recipes – if your dog turns up their nose at one flavour, try another protein (for example, some dogs that dislike fish might love the beef). According to the company, if your pup truly won’t eat it, you can contact their customer service – they may offer advice or a refund for the trial. In practice, refusals are rare because the food is very palatable to most dogs.
Q: How long can I keep Butternut Box meals? A: In the freezer, meals keep for several months (check the pack date). In the fridge, once defrosted, a pouch stays fresh for 5-7 days. It’s recommended to store defrosted portions in the fridge for no more than a week. Always serve it fresh (you can warm it to room temp, but don’t cook it further).
Q: How does delivery work if I’m not home? A: Butternut Box is delivered in insulated packaging that keeps the food frozen for hours. No signature is requiredbutternutbox.com, so the box can be left at your door. If you’re not home, the food should still be frozen (or at least fridge-cold) when you return, as long as it’s the same day. You can also change your delivery day to ensure you’ll be in.
Q: How do you cancel Butternut Box?
A: You can cancel your Butternut Box subscription anytime through your online account. Simply log in, go to “Subscription,” and select “Cancel Plan.” No phone calls needed. If you’re mid-trial or have delivery on the way, be sure to cancel before the cut-off date to avoid being charged.
Q: Where can I buy Butternut Box Dog Food?
A: Butternut Box is a direct-to-consumer service, so it’s not available in shops. You can only buy it online through butternutbox.com. This lets them deliver fresh food straight to your door and tailor meals to your dog’s individual needs.
Q: WHow Do You Defrost Butternut Box?
A: The easiest way is to move a pouch from the freezer to the fridge 24 hours before use. It defrosts slowly and safely this way. In a pinch, you can also place a sealed pouch in cool water to speed up the process. Never microwave or refreeze once thawed.
Q: How Long Does Butternut Box Last Once Opened?
A: Once opened, a Butternut Box pouch should be kept in the fridge and used within 5–7 days. Make sure to seal it properly or use a clip to keep it fresh. Always check the smell and texture, and when in doubt, throw it out.